General Questions
Transfers and fees
Automatic conversion
KYC Check
KYB Check
EARN
Exchange
- How does crypto exchange work?
- How long does the exchange take and when will I receive the funds?
- What are the fees on PassimPay?
- Is registration or KYC required for exchange?
- What should I do if I entered the wrong address?
- Why is the received amount different from the one calculated when creating the request?
- Where can I store my investments?
- What is a "recipient address"?
- How do I cancel a transaction?
- How quickly will my transaction be processed?
- How can I find out the address of my cryptocurrency wallet?
- What is a transaction hash?
- What happens if I send an unsupported coin or token?
- What is the current exchange rate?
- Is there a minimum or maximum exchange amount?
- What should I do if I sent less or more than the specified amount?
- Can I cancel the exchange after sending the cryptocurrency?
- How can I track the status of my exchange?
- What should you do if the exchange is delayed?
- Is your service safe for conducting transactions?
Team
Mass withdrawal
Automatic Withdrawals
Technical Questions
API and Integration
Payment plugins
Referral Program
What happens if I send an unsupported coin or token?
If you send a crypto asset that is not supported, unfortunately, we cannot guarantee a refund. Keep this in mind to ensure that your funds are always safe.