General Questions

Transfers and fees

Automatic conversion

KYC Check

KYB Check

EARN

Exchange

Team

Mass withdrawal

Automatic Withdrawals

Can both entities and individuals use your service?

How do I get started with PassimPay?

What if I forget my login email?

Are there any restrictions on the use of your service?

How can I connect my business to PassimPay?

I have several projects. Can I connect them to a single account?

What should I do if my client accidentally deposited funds in the wrong network?

What if I don't have a website but want to receive payments from my customers in cryptocurrencies?

How can I contact support?

How do I start getting paid via PassimPay API?

Technical Questions

API and Integration

Payment plugins

Referral Program

What should you do if the exchange is delayed?

In rare cases, the exchange may take longer due to network congestion or additional checks. If your transaction is delayed, you can always contact our support team — we will promptly check the status and help resolve the issue.

How can I track the status of my exchange?Is your service safe for conducting transactions?