General Questions

Transfers and fees

Automatic conversion

KYC Check

KYB Check

EARN

Exchange

Team

Mass withdrawal

Automatic Withdrawals

Can both entities and individuals use your service?

How do I get started with PassimPay?

What if I forget my login email?

Are there any restrictions on the use of your service?

How can I connect my business to PassimPay?

I have several projects. Can I connect them to a single account?

What should I do if my client accidentally deposited funds in the wrong network?

What if I don't have a website but want to receive payments from my customers in cryptocurrencies?

How can I contact support?

How do I start getting paid via PassimPay API?

Technical Questions

API and Integration

Payment plugins

Referral Program

How can I track the status of my exchange?

The status of your exchange is automatically updated in real time on the transaction page. You can track the entire process — from when we receive your funds to when the exchange is complete.

Can I cancel the exchange after sending the cryptocurrency?What should you do if the exchange is delayed?