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General Questions

Transfers and fees
Automatic conversion
KYC Check
KYB Check
EARN
Exchange
Team
Mass withdrawal
Automatic Withdrawals
Can both entities and individuals use your service?
How do I get started with PassimPay?
What if I forget my login email?
Are there any restrictions on the use of your service?
How can I connect my business to PassimPay?
I have several projects. Can I connect them to a single account?
What should I do if my client accidentally deposited funds in the wrong network?
What if I don't have a website but want to receive payments from my customers in cryptocurrencies?
How can I contact support?
How do I start getting paid via PassimPay API?

Technical Questions

API and Integration

Payment plugins

Referral Program

Why is the received amount different from the one calculated when creating the request?

The average processing time for a transaction is just a few minutes. Due to cryptocurrency volatility, the rate may change during the exchange process. This means that the amount you receive may differ from the one shown when placing the order. This difference may be positive or negative, and it is determined by the market — not by PassimPay. However, we do our best to find the most profitable exchange route, choosing the best available rate at the time of the transaction.

What should I do if I entered the wrong address?Where can I store my investments?