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General Questions

Transfers and fees
Automatic conversion
KYC Check
Can both entities and individuals use your service?
How do I get started with PassimPay?
What if I forget my login email?
Are there any restrictions on the use of your service?
How can I connect my business to PassimPay?
I have several projects. Can I connect them to a single account?
What should I do if my client accidentally deposited funds in the wrong network?
What if I don't have a website but want to receive payments from my customers in cryptocurrencies?
How can I contact support?
How do I start getting paid via PassimPay API?

Technical Questions

API and Integration

Payment plugins

Referral Program

I transferred money to a merchant, but it didn't credit to their site balance. What should I do?

Almost 100% of problems occur on the side that accepts the payment. Contact the support service of the recipient website.

PassimPay provides services for the storage and transfer of funds. Only clients and merchants are responsible for the assets and transactions they make. If the support service of the site to which you transferred money says that they didn't receive it, please create a ticket on our site through the Help Center, and we will provide you with comprehensive information on the performed payment.

What is a Network Fee?Can I pass on the payment of network fees to the recipient?

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