General Questions

Transfers and fees

Automatic conversion

KYC Check

KYB Check

EARN

Exchange

Team

Mass withdrawal

Automatic Withdrawals

Can both entities and individuals use your service?

How do I get started with PassimPay?

What if I forget my login email?

Are there any restrictions on the use of your service?

How can I connect my business to PassimPay?

I have several projects. Can I connect them to a single account?

What should I do if my client accidentally deposited funds in the wrong network?

What if I don't have a website but want to receive payments from my customers in cryptocurrencies?

How can I contact support?

How do I start getting paid via PassimPay API?

Technical Questions

API and Integration

Payment plugins

Referral Program

I specified the wrong network when I deposited/withdrew cryptocurrencies. Can I solve it?

If you specified the wrong network, it's impossible to cancel the transaction and get a refund.

We recommend you check the amount and network carefully before sending/withdrawing. We can't influence the blockchain's work or cancel any operation. In case of an error, there is no way to return or redirect funds to the correct address.

Why do deposit fees always differ on PassimPay?How can I track my payments?