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Can I cancel or refund a payment?

01

Transaction Confirmation Policy: No Refunds or Cancellations

Once a transfer is confirmed on your device, we are unable to process refunds or cancellations. It is essential to carefully review and confirm transactions before finalizing them.

02

Refund Process: Contacting Payee/Merchant

If you require a refund, please reach out directly to the payee or merchant involved for negotiation. They can assist you in arranging a refund to your PassimPay address.

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