Can I cancel or refund a payment?
01
Transaction Confirmation Policy: No Refunds or Cancellations
Once a transfer is confirmed on your device, we are unable to process refunds or cancellations. It is essential to carefully review and confirm transactions before finalizing them.
02
Refund Process: Contacting Payee/Merchant
If you require a refund, please reach out directly to the payee or merchant involved for negotiation. They can assist you in arranging a refund to your PassimPay address.