Inside PassimPay: Interview with Egor Frolov

We often receive numerous questions about how we operate. Today, Egor Frolov, Head of Sales at PassimPay, shares insights into our products, competitive advantages, and his journey into the world of crypto sales. Discover who and what drives our success!

How did you get into sales, and what brought you to PassimPay?

Egor: Honestly, I didn’t start my career in sales. Before PassimPay, I had a diverse professional background, though none of it directly involved sales. However, since 2019, I’ve been fascinated by blockchain and cryptocurrency. Bitcoin’s underlying principles resonated with me from the start. Before joining PassimPay, I worked at a marketing agency that promoted blockchain and crypto projects. It was inevitable that I would eventually end up at a company involved in crypto technologies.

I discovered PassimPay through a job listing on a crypto platform I frequently visited. During the interview, I felt an instant connection and knew exactly what I needed to sell. I had been using crypto for years to make personal transactions—paying for goods and services—so I was convinced that this payment method would only grow in popularity. That’s why I didn’t hesitate to take the job.

Can you tell us more about PassimPay’s core products and services?

Egor: Absolutely. Our main product is crypto processing, which allows merchants to accept payments and make mass payouts in cryptocurrency. A standout feature is our fiat-to-crypto solution (on-ramp), which enables users to pay with fiat currency while merchants receive cryptocurrency in their accounts.

Additionally, we offer OTC (over-the-counter) services, allowing clients to exchange crypto for fiat with settlement via bank transfers. We also provide value-added services like free AML (anti-money laundering) checks on transactions, helping protect clients from fraudulent or “dirty” crypto. We support Web3 wallets, including Metamask, ensuring fast transactions. Our Bitcoin batch transaction service can save clients up to 70% on network fees, while auto-conversion helps mitigate the risks of crypto volatility. We also offer static wallet addresses, which boost merchant conversion rates.

How would you assess PassimPay’s current market position and competitive advantages?

Egor: Over the past year, we’ve made significant progress. PassimPay is a proprietary IT product supported by a large in-house development team, enabling us to adapt quickly to market needs. We work with some of the largest software developers for online casinos, and our client base includes top companies in the iGaming and Forex industries. We handle tens of thousands of transactions daily.

One of our greatest advantages is our streamlined internal processes. Our development team responds swiftly to client requests, implementing necessary features with minimal delay. Our support team is always available to assist clients, guiding them through every stage of the partnership. And our managers are always ready to provide in-depth product knowledge. We operate with full transparency—no hidden fees—and hold our reputation in the highest regard. This combination of exceptional service and support truly sets us apart from competitors.

What are your short- and long-term goals for yourself and your team?

Egor: In the short term, our goal is straightforward: closing as many successful deals as possible. Long-term goals, however, are more strategic. It’s essential to nurture and strengthen relationships with our existing clients and partners while seeking out new verticals and markets where our products can thrive. One of our key long-term objectives is to create tailored local offers in various regions.

How do you approach team building and management?

Egor: I’m incredibly proud of my team, and I believe long-term success is built on a close-knit, supportive group. We prioritize maintaining a positive team atmosphere, and that comes naturally with such a talented, hardworking crew. The qualities I value most in my team members are ambition, dedication, and perseverance. A successful team is one where every member is committed to helping each other grow and achieve their best.

What is your outlook for the crypto industry over the next 5-10 years?

Egor: The crypto world is gaining momentum, and more people are discovering how simple and convenient it is to use. I believe we’re about to experience another bull market in the next 1-2 years, which will bring a wave of new users into the space. During the 2021-2022 bull market, it’s estimated that 150 to 220 million people completed their first crypto transaction. Next time, that number could be three to four times higher.

Crypto simplifies transactions that would be cumbersome with traditional financial systems. For instance, anyone who’s tried to make a $50,000-$100,000 payment via credit card knows how many bureaucratic hurdles there are. In crypto, those kinds of payments can be completed in seconds.

Do you have any advice for young professionals looking to build a career in sales?

Egor: Absolutely—develop your skills, embrace challenges, and don’t be afraid of making mistakes. For my team, I’ve created a list of the essential skills needed to succeed as a sales manager:

1. Communication: Even if you’re shy, after 200 calls, you’ll feel comfortable talking to clients.
2. Handling objections: It’s about more than just responding to “It’s too expensive.”
3. Presentation skills: These are crucial and improve with experience.
4. Positive thinking: It helps prevent burnout, especially in a people-centric role.
5. Creativity and continuous self-improvement: The world changes fast, and you need to change even faster.

What are PassimPay’s plans for the next year?

Egor: We’re continuously enhancing our services, and we’ve mapped out a clear roadmap for next year. Expect to see a range of new features. After the tremendous growth we achieved last year, we’re confident that we’ll achieve even greater results moving forward. We’re determined to grow our client base because we have the resources and expertise to do so.